Welcome to BITxbrown: a collection designed & created by Sarah Brown in East Nashville, TN ~ we hope u find what ur looking for & if u don't then send us a DM!
I accept all major credit cards, paypal, and Etsy giftcards.
I offer all kinds of USPS shipping, however I strongly recommend priority shipping. I can't be held responsible for first class shipments that don't arrive promptly. Priority is only a couple dollars more and a lot more reliable.
No refunds, I am happy to do exchanges and work with you to make sure that you are completely satisfied with your purchase. :)
Lost orders ~ From time to time orders get lost in the mail. We cannot send out a replacement if the address isn't recognized by the post office.
After 21 days of shipment we can file a USPS insurance claim and ship a replacement package to you.
Please feel free to message me any questions that you may have about both my listings or working on custom pieces.
Brass/Sterling Silver/Gold Fill/Rose Gold Fill: It is natural for the metal to oxidize or tarnish overtime when exposed to body oils, oxygen or moisture. To keep your piece looking its best, gently polish with a polishing cloth.
Silver/Gold Plated: Plating will wear off over time. Polishing cloths will speed up this process. For best results, don't wear in the shower/during exercise.
Wholesale orders: Please do not hesitate to contact me with any questions regarding wholesale orders. I can send you a list upon request.
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